Advice Box

Let’s Share! One-point Advice

Vol.65 How can I use a purchased "Student CD App" with a new device?

I purchased Learning World STUDENT CD App but I changed my smartphone. Can I download the app to my new device?

(*Book 4 App release is scheduled at the end of June 2019.)

From iOS to iOS : Your purchased history is saved in AppStore.

From Android to Android : Your purchased history is saved in Google Play. All the apps are re-downloadable with the same ID.

From iOS to Android or vice versa : Your purchased history cannot be linked. You will need to purchase the app for the new device.

【No sound in app?】
– Please check the volume key on your device.
– Please check your device is not set to silent mode?
– Please check your device is not connected to Bluetooth.
– Try restarting your device.If the sound doesn’t work after trying all of the above, please contact :  books@apricot-plaza.co.jp
★No sound from an app on iPad?
Mute setting for apps might be turned on. Please check your device setting.

 

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